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Reporting Issues

Found a problem? Please report it to us.

Reporting Process

  1. Problem Identification: You identify a problem with the code.
  2. Problem Reporting: You send an email to predico@elia.be
  3. Problem Analysis: We analyze the problem and try to reproduce it.
  4. Problem Resolution: We fix the problem and update the code.
  5. Problem Verification: We verify that the problem is fixed.
  6. Problem Closure: We close the problem and notify you.

Your email should include:

  • The name of the problem
  • A description of the problem
  • The name API endpoint where you found the problem
  • Reproduction steps (if applicable)
  • Outputs of the reproduction steps (e.g., request responses, error messages)
  • Any other information that you think might be useful

(thank you!)